Responsible Gambling at Ruby Reels
At Ruby Reels, we are committed to providing a safe and enjoyable gaming environment. We believe that gambling should remain a form of entertainment, never a source of stress or financial difficulty. This page outlines the tools and resources available to help you stay in control.
Our Commitment
Ruby Reels promotes responsible gambling practices and encourages all players to gamble within their means. We take proactive steps to prevent underage gambling and to support players who may be experiencing difficulties.
Recognising Problem Gambling
It is important to be aware of warning signs that gambling may be becoming a problem. Ask yourself the following questions:
- Do you spend more money or time on gambling than you can afford?
- Do you find it difficult to stop gambling once you have started?
- Do you gamble to escape problems or relieve feelings of anxiety?
- Do you borrow money or sell possessions to fund gambling?
- Has gambling caused arguments with family or friends?
- Do you feel restless or irritable when not gambling?
If you answered yes to any of these questions, we encourage you to use the tools listed below or seek professional help.
Tools to Help You Stay in Control
Ruby Reels provides several responsible gambling features that you can activate through your account settings.
Deposit Limits
Set daily, weekly, or monthly deposit limits to manage your spending. Once a limit is reached, no further deposits can be made until the next period begins.
Session Time Reminders
Enable notifications that remind you how long you have been playing, helping you keep track of time spent on the platform.
Loss Limits
Establish a maximum amount you are willing to lose within a specific timeframe. This prevents losses from exceeding a level you are comfortable with.
Self-Exclusion
If you need a break from gambling, you can choose to self-exclude for a set period. During this time, your account will be suspended and you will not be able to log in or place any wagers.
| Tool | Description | Duration Options |
|---|---|---|
| Deposit Limits | Cap on deposits per period | Daily, weekly, monthly |
| Session Reminders | Time-based play notifications | Customisable intervals |
| Loss Limits | Maximum loss threshold | Daily, weekly, monthly |
| Self-Exclusion | Temporary account suspension | 6 months, 1 year, or longer |
Underage Gambling Prevention
Gambling is strictly prohibited for individuals under the legal gambling age. Ruby Reels implements age verification procedures during registration and reserves the right to request additional documentation at any time to confirm a player's age.
Helpful Resources
If you or someone you know needs support with problem gambling, the following organisations offer free and confidential assistance:
- GamCare
- Gamblers Anonymous
- Gambling Therapy
Contact Us
If you have any questions about responsible gambling or need help activating any of the tools mentioned above, please reach out to our customer support team. We are here to help you enjoy your experience at Ruby Reels safely and responsibly.
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